Privacy Policy
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1. Introduction
At Merit Industries Ltd., your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, website, and communications.
Merit Industries Ltd. is a Bangladesh-based company specializing in the marketing, servicing, and distribution of textile machinery and industrial solutions. Our goal is to provide high-quality products and exceptional service to our clients and partners.
This policy applies to all data collected through our website, communications, and service channels.
2. Information Collection
a. Types of Personal Data We Collect
We may collect the following personal information from you:
- Full Name
- Email Address
- Phone Number
- Company Name
- Physical Address
- Job Title or Role
- Billing or payment details (if applicable)
- Any other information voluntarily provided through our contact forms or during service interactions
b. How We Collect Information
We collect personal information through:
- Website contact and inquiry forms
- Newsletter sign-up or email subscriptions
- Job applications and service requests
- Customer support communications
- Cookies and tracking technologies (for website analytics)
3. Use of Information
We use your personal data for the following purposes:
- To respond to your inquiries or requests
- To provide services and technical support
- To process orders and invoices
- To send updates, offers, or company news (with your consent)
- To improve our website and customer service
- To comply with legal obligations
We only collect and use the information necessary to fulfill these purposes.
4. Data Sharing
We do not sell or rent your personal data to third parties.
However, we may share your information under the following circumstances:
- With trusted third-party service providers (such as web hosting, email delivery, CRM tools, or logistics partners) who help us operate our business. These providers are bound by confidentiality agreements and data protection obligations.
- If required by law, court order, or government authority.
- In connection with a merger, acquisition, or asset sale, with appropriate safeguards in place.
5. Data Security
We are committed to protecting your information. Merit Industries Ltd. uses:
- Secure servers and SSL encryption
- Access controls and password protection
- Regular security reviews and updates
- Secure storage for physical and digital records
While no system is completely immune to breaches, we strive to follow industry best practices to safeguard your data.
6. Your Rights
As a user, you have the right to:
- Access your personal data held by us
- Correct inaccurate or outdated information
- Request deletion of your personal data (subject to applicable law)
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the details below. We aim to respond within a reasonable time frame.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
- If we make significant changes, we will notify you via email (if applicable) or post a notice on our website.
- Continued use of our services after the update indicates acceptance of the new terms.
We recommend reviewing this page periodically.
8. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Merit Industries Ltd.
📍 Office Address: 22/A/2 Kunipara (Happy Homes), Tejgaon I/A, Dhaka – 1208
📧 Email: merittextile971@gmail.com
📞 Phone: +880 191 168 9803
🌐 Website: https://www.meritbd.com